[Ingtar]

I thought I read that the dad bought the ticket and wrote a name on it. A lot of bad will was going to be generated no matter what the insurer decided.

[My hearts in London - Everett]

So, the family's mistake was writing a name on the tickets. If the father had just held onto the tickets and then when the number was announced given it to the child who was there by his side, none of this would have been an issue? All of this is because the father wrote names on the purchased tickets, not anyone connected with selling the ticket??