Free Republic
Browse · Search
News/Activism
Topics · Post Article

Skip to comments.

Hulu Halts Use Of Kissmetrics On Security Report [ Cookie cant be dodged ]
socaltech.com ^ | July 30 2011 | socaltech.com

Posted on 07/30/2011 5:02:55 PM PDT by NoLibZone

A report, published Friday by Wired, says that Los Angeles-based video streaming site Hulu has cut its use of web analytics service Kissmetrics -- a startup founded by former Orange County entrepreneur Neil Patel -- after U.C. Berkeley security researchers detected the use of undetectable cookie code by Kissmetrics.

The report from Wired said that those researchers found that Kissmetrics tracking service cannot be evaded, even when users block their cookies, turn off storage in Flash, or use "incognito mode" in a browser. Kissmetrics, via co-founder Hiten Shah, told Wired that "nothing illegal" about the techniques it was using.

Patel and Shah both have ties to Orange County, where they co-founded visual heatmap tracking firm CrazyEgg. Patel is now in Seattle, and Shah in San Francisco.


TOPICS: Business/Economy; Culture/Society; US: California
KEYWORDS: browsertracking; cookies; crazyegg; etags; hitenshah; hulu; internet; kissmetrics; neilpatel; privacy; webanalytics

1 posted on 07/30/2011 5:03:02 PM PDT by NoLibZone
[ Post Reply | Private Reply | View Replies]

To: NoLibZone

Thanks for the link. Those of us who use all of those techniques to avoid the tracking stuff are being played by Kissmetrics. DIAGF Kissmetrics!


2 posted on 07/30/2011 5:07:59 PM PDT by rockvillem
[ Post Reply | Private Reply | To 1 | View Replies]

To: NoLibZone

Link to the report:

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1898390


3 posted on 07/30/2011 5:09:04 PM PDT by thecodont
[ Post Reply | Private Reply | To 1 | View Replies]

To: NoLibZone

So, everybody who’s used Hulu has an invisible, undeletable tracking cookie on their machine now?


4 posted on 07/30/2011 5:10:06 PM PDT by dsc (Any attempt to move a government to the left is a crime against humanity.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: dsc

You can clear it by emptying your browser cache. They are using something called an “etag” which is attached to things like images on a web page. The intended use of an etag is to let the browser know when to expire cached items. If you empty your browser cache, it will clear the etags. Marketers are now using flash cookie, etags, client side storage to work around people who clear their cookies. It is reprehensible behavior, and will cause legislation to happen, which will probably cause lots of unintended effects and collateral damage.


5 posted on 07/30/2011 5:18:28 PM PDT by Wayne07
[ Post Reply | Private Reply | To 4 | View Replies]

To: MrShoop

“You can clear it by emptying your browser cache.”

Okay, my reservoir of ignorance is nearly inexhaustable, but I wonder what the big deal is if you can get rid of it by emptying your browser cache.


6 posted on 07/30/2011 5:22:40 PM PDT by dsc (Any attempt to move a government to the left is a crime against humanity.)
[ Post Reply | Private Reply | To 5 | View Replies]

To: NoLibZone

I find these threads very humbling.

I never have a CLUE what anyone is talking about.


7 posted on 07/30/2011 5:24:57 PM PDT by Mears
[ Post Reply | Private Reply | To 1 | View Replies]

To: NoLibZone

If I see their ad with the women kissing one more time I may end my use of Hulu. I’ll get my Perry Mason, Dick Van Dyke and Rockford Files elsewhere.


8 posted on 07/30/2011 5:31:26 PM PDT by Dr. Sivana (There is no salvation in politics.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: MrShoop

“You can clear it by emptying your browser cache.”

Okay, my reservoir of ignorance is nearly inexhaustable, but I wonder what the big deal is if you can get rid of it by emptying your browser cache.


9 posted on 07/30/2011 5:32:38 PM PDT by dsc (Any attempt to move a government to the left is a crime against humanity.)
[ Post Reply | Private Reply | To 5 | View Replies]

To: Mears

{Berkeley security researchers detected the use of undetectable cookie code by Kissmetrics.}

Not to worry, it is probably Apple’s fault anyway.

I guess secret hidden file must not mean anything.


10 posted on 07/30/2011 5:34:32 PM PDT by itsahoot (--I will vote for Sarah Palin, even if I have to write her in. --He that hath an ear, let him hear.)
[ Post Reply | Private Reply | To 7 | View Replies]

To: NoLibZone

“...detected the use of undetectable...”

?


11 posted on 07/30/2011 5:34:54 PM PDT by KrisKrinkle (Blessed be those who know the depth and breadth of their ignorance. Cursed be those who don't.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: NoLibZone

They sell an API:
http://support.kissmetrics.com/apis/common-methods


12 posted on 07/30/2011 6:09:10 PM PDT by RitchieAprile
[ Post Reply | Private Reply | To 1 | View Replies]

To: NoLibZone
Wow. I just read this article on the same subject and was shocked by the insidious nature of this tracking technology. Wired.com forbids FR from posting articles from its site but you can read the article here.
Wired.com: Researchers Expose Cunning Online Tracking Service That Can’t Be Dodged
13 posted on 07/30/2011 6:30:32 PM PDT by lbryce (BHO:Satan's Evil Twin)
[ Post Reply | Private Reply | To 1 | View Replies]

To: dsc

It is mainly a big deal because it is being tricky, and bypassing the intent of users when they empty cookies, or block cookies. If you are having an honest interaction with a website, they should honor your privacy intent. It makes it harder to maintain some level of privacy as you browse.


14 posted on 07/30/2011 9:30:15 PM PDT by Wayne07
[ Post Reply | Private Reply | To 9 | View Replies]

To: MrShoop

“If you are having an honest interaction with a website, they should honor your privacy intent.”

Yes, they should, but knowing what despicable scum some people can be, I’m not counting on it.

Guess I’ll just start emptying my browser cache frequently.


15 posted on 07/31/2011 12:13:33 AM PDT by dsc (Any attempt to move a government to the left is a crime against humanity.)
[ Post Reply | Private Reply | To 14 | View Replies]

To: dsc

I think most browsers have a “clear cache on exit” setting. Firefox does for sure.


16 posted on 07/31/2011 12:21:04 AM PDT by Wayne07
[ Post Reply | Private Reply | To 15 | View Replies]

To: MrShoop

Instructions for Firefox. Just did it myself.

http://support.mozilla.com/en-US/kb/Clear%20Recent%20History#w_how-do-i-make-firefox-clear-my-history-automatically


17 posted on 07/31/2011 8:01:03 AM PDT by Mean Daddy
[ Post Reply | Private Reply | To 16 | View Replies]

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
News/Activism
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson