The Red Lobster in my area (MO) is always packed around meal time, and I don’t drive by the Olive Garden very often, but they are typically packed as well.
Olive Garden near where I live was great when it first opened. They had a bunch of really nice college kids working there and it had good food and service.
The next time I went there, it had a new Hispanic manager who only had Hispanic wait staff, hostesses, bar tenders and don’t know who cooked the food, but it was bad. We have not been back since and we eat out at least twice a week.