Because that don’t pay the bills. now if they had offered to help pay the funeral bill in lieu of taking the return that would be fine.
The thing is they are going to to have to endure a lot of bad publicity, now if that was you would you want that????????
They accepted the dress back, gave a store credit for the purchase amount AND offered to donate to a memorial fund for funeral expenses.
It now appears they have issued a refund to the girl’s father and he has donated the money to charity BECAUSE the boy’s family do NOT need help with the funeral expenses.
As I have said, I think there is more to this story. I really feel sorry for the boy’s parents.