I have found the total lack of professionalism at Chase “customer services” to be appalling.
“I have found the total lack of professionalism at Chase customer services to be appalling.”
Just another symptom of cost-cutting by corporations; I can’t believe the number of work-related calls I get from people with horrible accents or terrible speech. In the past this would have precluded them from customer service work; they probably earn 1/2 of what the professional Americans they displaced used to earn.