Wow, just amazing. I have heard similar things from many many union workers. Is it any wonder all our government agencies are so inefficient?
BTW, in the private sector to get a one hour grass cutting gig, I had to spend about an hour knocking on doors, meaning grass cutting paid about $0.25/HR in the private sector and you had to bring your own equipment and supplies. Snow shoveling (by hand) paid better, mostly because you had more motivated clients, but the work was harder.
This was in 1967. When the City went bankrupt in 1975, my first thought was, “Why’d it take so long?” Cured me of socialism for life.