Having once worked for BG&E, I would never use the word 'great' to describe them ... at least for the last thirty years.
Well, as customers we thought it was great - until Constellation bought it up. My mother thought it was great, and she’s native Baltimoron. Also had an “old” co-worker 20 years ago who had retired from BG&E, and was proud of it. They were always at your beck & call, and did things fast. They were so good they went out to out-of-state disaster areas to help them. Now we have others helping US. Sad.