Our subdivision has had the same UPS driver on the same route for years. I was once told by him that he is regularly invited by single female homeowners in the area to park his truck in their driveway and take a swim in their swimming pool to cool off. This is why delivery is sometimes delayed or the packages are dropped off at the latest part of the shift! Once, this same driver walked all the way through our garage to knock on the kitchen door trying to deliver a package, when he could have very easily just left it at the front door. I told him I didn’t want him walking through our garage because if he tripped or fell on anything he could sue us and I didn’t want a lawsuit from him. And besides he was trespassing on private property. I have never had anything like that happen with a FedEx driver. They are always prompt, courteous and professional.
Growing up UPS was great. They aren’t the same company anymore.
When you sign an agreement or request pick-up service with some companies, you often give them authority to areas not open to the public.
Also, when working as a temp for UPS I walked through all kinds of doors and gates without being questioned. I even walked out on a flight line to deliver a package to a mechanic without any alarm raised by security.
I would review any agreement you have with UPS. I would also request the person who entered your business return with a supervisor to apologize and offer ID for your security files.
They have a forced one hour lunch. He is doing it because he is off hours. I doubt your implications. I am not saying your wrong but sooner or later that guy would be fired. UPS runs a tight ship. I have friends who work there. They would laugh at him getting away outside time. You should hear the stories how tight a ship they run. Just saying my friend.