If you know what you’re doing, selling on eBay is not a problem. I suspect a lot of these complaints are from people who have no idea what they’re doing.
According to my mother who's been on Ebay for 11 yrs, the complaints are very legit.
She says that China has ruined Ebay. Cheap Chinese crap has flooded Ebay. The Chinese items are replicas of the items that are listed by the long time American sellers, but are at much lower quality and lower price. It's pretty much the WAL MART scenario.
Another complaint from my mother: there are separate sites that allow sellers to list items and manage their auctions. My mother and a lot of the old school Ebayers used a site called Vendio.
Vendio was bought out by a Chinese company and the customer service is now through an Indian call center. As you can expect, this is a huge pain in the ass and my mother eventually canceled.
My mom could talk to me all day about all the policy changes that Ebay has made that has totally screwed up everything. In a nutshell: cheap Chinese sh*t and horrible business decisions by Ebay to squeeze literally every cent from buyer and seller are ruining a uniquely American business.
Also, the search algorithm is pretty bad, although it's not as bad as Amazon's, which is completely ridiculous.
In fact, Amazon's is so bad I won't shop there anymore...(although there are a couple other reasons I'm through with their crap site).
I have a reserve listing on an old Jeep that I haven’t touched in ages and some priorities in life have changed over time. People have certainly found it and ask. However there is a reserve on it because I just won’t turn it loose. I also didn’t put my cell number in the ad because I know I would be under seige by everybody and their brother with stupid questions, attempts to talk me into something, or wanting me to give it away due to age. I have given it out to people who acutally request it. It has a day or two to go.
I have been selling on eBay since 1998 , I had one userid blacklisted by a demonstrably wrong VERO complaint in 2000 killing a $50,000/yr gross $20,000 net sideline on me .. I continued to use eBay for buying and selling until the one-sided feedback came in ,, mostly buying ... I had 2 scammers steal from me with eBays and PayPals help in the last month ... I know what I’m doing and I’m done with them.