I've stuck up for McDonald's as a successful American business model on other threads, but this smacks of the dark side of that monster corporation. They probably employ more lawyers than people who are concerned with the quality and nutritional value of food.
That's what happens to great companies (and countries). Probably all organizations. The founders and creators eventually die off. The company morphs into just another corporate widget operation, where the people running the place don't care if their product is a hamburger or a laptop or a facial cream.
The CEOs hide up on the top floor with the lawyers and accountants, and all they really care about is EBITDA. That's a necessary part of the business, but it becomes their entire focus.
It's a far cry from Ray Krok parked across the street of the original McDonald's, watching people come and go, wheels turning in his head, a milkshake salesman on his way to business immortality. Visionaries are replaced with bean counters, lawyers, and frauds.