No, they're not always right. But they're always in charge, so it's pointless to whine about it.
If a company has a policy you don't like, don't work for them. ...or start your own business and run it the "Right Way".
These types of issues aren't so much about being right, but about having the right to control your company the way you choose.
I apparently have the right to marry and sodomize other men, but were I to do such a thing I would expect some major criticism around here.