There is something funky going on too.
For some reason for the last 6 months, everytime we have made a payment on our mortgage with Bank of America, someone at their company has swept our deposit out to somewhere.....Put 4,500 in, and the same day someone takes it out.
We have to spend hours providing proof that indeed they have the payment. This involves sending them a payment history with proof of every payment for the last two years that we have to fax.
They won’t allow emails to or from the agent so we end up having this conversation all over again next month.
It is bordering on harrasment.
We didn’t get the load with Bank of America, but our loan was resold to them. Trust me, we are to the point of just trying to get another loan so we can get away from that banking disaster. With our luck though, they would buy that loan too.
Have you tried contacting your state’s attorney general? Or even local Better Business Bureau? If they had to face down a formal complaint and/or investigation, they might quit hassling you.
Bank of America ended up with my note. It was a happy day when I paid off the last 8 years in a lump sum in 2008 and will not have to deal with them again.
Mom’s been having issues with Bank of America, too. Might be time to register a complaint or two with whoever is supposed to be overseeing that sort of thing?