USAA is the best. A few months after I signed with them I fell out of my chair when they sent me a dividend check. This outfit should be held as an example of how to run a company. Two minor fender benders and two moving violations in 5 years and no increase in my car insurance premium. Friendly and helpful the few times I’ve called. Their bank charges extremely low credit card rates. Twice, after suspected online credit card fraud, they had a new card in the mail to me next day. I can’t praise them enough.
About a year ago my wife, a college professor, had her wallet stolen from her office.
I learned about it around 10:00pm at night when an email from USAA told me to call their credit card fraud department.
"Yeah, sure I will," I thought.
But the phone number was a San Antonio number, same prefix as other USAA numbers.
The guy asked, "Has your wife purchased $500 worth of liquor tonight in Worcester, MA? Has she spent $150 on gasoline today? Did she just buy $300 worth of troll dolls and incense at Spencer Gifts in Salem, NH?"
They're watching out for their customers.
Serious attention to the business of underwriting keeps costs down for their members.