Who are they? I have been getting spam mail from them or some site like that and I have just deleted them without reading them.
They are the most highly rated, in terms of underwriting reserves and customer satisfaction, insurance company in the USA. No one else comes close.
They started 80 years ago catering to military officers, but have expanded to serve families, dependents, retirees of uniformed services, etc.
They run a very tight ship. I called them to increase my umbrella insurance coverage a couple months ago. Within a week an appraiser was crawling through my house looking for trampolines and hot tubs.
I sent a big check recently through the online bill pay service of the USAA Savings Bank to an annual charity I have been committed to. Within an hour a fraud specialist from the USAA savings bank called to mispronounce my name and make sure that I had indeed authorized a check that was larger than what I typically write.
They run a very tight ship in which loyalty flows both up and down the chain of command. I feel very lucky to be a customer.