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To: Favor Center
“. and there is absolutely no difference in the quality of any of those computers? Not in my belief. The difference is in the specs they build to - as well as in the operating system which is built in Cupertino, CA.”
the OS is nothing special. It’s just NEXTstep, more or less.
. . . and what, pray tell, would be "special?"
The Mac is an integrated system; there is no division of responsibility between hardware and software. If you have a problem, it's not maybe a Microsoft problem and maybe a Dell problem - it's an Apple problem.

Apple has its own retail shops complete with techs for troubleshooting. Sort of like the auto dealership model for a quality automobile line - except that the salesmen aren't on commission and don't try to push expensive options. They mostly just answer your questions and just let you buy. Others have tried to do their own retail, and fallen flat. They're now thinking of trying it again, now that Apple has shown them how it can be done right. Trouble is, when you're in the commodity business it's pretty hard to do high-quality in service just like it's hard to do quality hardware-software integration.


101 posted on 02/27/2010 4:06:36 AM PST by conservatism_IS_compassion ( DRAFT PALIN)
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To: conservatism_IS_compassion

“The Mac is an integrated system; there is no division of responsibility between hardware and software. If you have a problem, it’s not maybe a Microsoft problem and maybe a Dell problem - it’s an Apple problem. “

That’s fine. Happy for you. For me, the Mac is FAR too limiting.

“Apple has its own retail shops complete with techs for troubleshooting.”

The kind of “techs” you will find at a “Genius Bar” are like the “techs” you find in any other retail store.


111 posted on 02/27/2010 8:41:41 AM PST by Favor Center (Targets Up! Hold hard and favor center!)
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