And 700 “incidents” over three years with a base of hundreds of thousands of customers does not seem outrageous.
I believe there are over 800,000 holders of individual Blue Cross policies in California. There are many more people who have group coverage through Blue Cross at work, so a total of only 700 violations is a small drop in the bucket.
That being said, I wonder if they’re up to some monkey business in raising premiums 39% on most individual policyholders in California. I’m one of those people and I’m dreading getting the notice of my rate hike.