mortgage company makes mortgage. bundles and sells. Banks start very small percent, out of about 36 in legal notices, only 3 from persons purchasing homes were started by banks.
Seven of bank started mortgages, were from developers/builders.
There is a rabid Obama fan on another forum I read. He wrote about how he had 80 thousand “go away” from his mortgage principal owed to Wells Fargo on a home in California. He had bought the house for cheap 25 years ago, dolled it up, never missed a payment and was invited by the bank to seek the reduction. Happy as a pig in slop. I think it’s a pure travesty.