You think that after maybe 90 minutes on the phone, with people telling you they are switching you to the right dept, and it NEVER being the right dept. - 90 minutes and this has happened multiple times.
You think the problem was that I wrote taht I yelled at them?
OK let me rephrase, I tried to impress the latest person on the line that I had been on for hours, that I had been transferred multiple times, and that I do not want to merely have the same thing happen again and to please get me to a person who can help.
You think that was a problem caused by me? Which dept at Verizon do you work at? And by the way, the passionate request for help doesn’t work. They transfer you again, you wait 20 more minutes, and if you’re lucky the system just hangs up on you at some point.
Just maybe a huge corporation’s service depts can actually have the ability to get a customer an answer to questions that must come in 10,000 times aday?
Whoa! I don’t work for Verizon, you don’t need to yell at me too. Just sayin’, I’ve never had some of the problems that people have complained about on here. Been with them since they bought out the regional carrier in this market back around 2001 or so, Frontier Wireless.