Sometimes I get good service from Verizon, or from Verizon wireless.
However, when something goes wrong, and something always goes wrong, they are horrendous.
I’ve spent hours being transferred around their phone tree back and forth to departments who keep telling you oh that’s not their area, they will transfer you to the right dept. Literally that can go on for hours. And yes, I yell at them etc and they promise this time it will be resolved, and it isn’t.
I wonder what the problem could be.