This was while the US govt was saying to the families that comms were down and no military could get to the hotel.
The French led a recovery effort at the Montana, which was filled before the quake with diplomats, foreigners (100 US citizens including some US Marines) - the French operation did use at least one US search team, but this was NOT coordinated by the the US embassy, which apparently DID NOTHING.
The families were adamant that 7 days after the quake there was still no evidence of any concern for the US victims in the Montana by US authorities in Haiti.
One father broke down and asked BOR to use media pressure to ensure the Hotel search would not be abandoned and that someone would stay there to tell them what was going on.
Amazing!
I hope this disgusting inaction on the part of Obama comes back to bite him in the butt during the 2012 campaign.