You should get her to call out a company rep to check her meter.
That’s what my brother told her. Not sure if she did or not. She now lives in Manhattan. Went there on one-week’s notice because “a friend knows someone that is moving out of an apartment there and we can get it for a lot less but we have to move in by Monday and then it will be easier for me to find a job in the publishing business if I’m already out there”!!
She is doing okay and somehow makes ends meet by working at a large bookstore. My brother had a friend that knew someone at one of the big publishing house and got an interview for her. She didn’t pursue it though as it wasn’t exactly what she wanted. (And working minimum wage is!!??)
I guess she can always use her employee discount to buy books to use in heating her apartment.