I hate Blockbuster. Their selection strinks and they’re a massive strip mall eyesore.
Once I went into a Blockbuster looking for Chariots of Fire. In 1981 it was nominated for 7 academy awards (back when they took picture quality into account) and won 4 of them, including best picture of the year. Blockbuster didn't have a single copy, they did, however, have an entire shelf end display of Jackass 2 with at least 20 copies.
Blockbuster is a ripoff. Haven’t used them in over 20 years. Last time I did use them, I had asked the brother in law of my then roommate/bf to drop it off on his way to work. He said he did. Blockbuster said it was not returned. Next thing I knew, they had turned it over to a collection agency and charged me about $160 for the tape. I was in a quandry since I couldn’t prove that it was returned. While on the phone with the manager of that Blockbuster, somebody else at Blockbuster called and said they’d found the tape in the ‘damaged’ bin. I told the manager to remove my name from their computer and consider me and anyone I knew as a ‘lost customer’.
Some of the companies that will fail deserve to fail.