You're absolutely correct.
And that's why I now have a computer Made IN The USA - Systemax (from TigerDirect.com). And all the Tech support people are Americans who live in Ohio where the factory is(1).
Four years of that (cough) 'Dell Service' almost made me eat my gun.
(1) pretty sure its Ohio?
oops, I hiccuped ;-)
Dell. LMAO
Two years ago, I needed a computer. I always had IBMs but they stopped making them.
I never saw a computer company, that has entire sites dedicated to how crummy they are. “Dell sucks dot net, was one of them..lol
I already knew that..so dell was out of the question for me.