Rude passengers?! I have to say that as a group, tsa workers go about their jobs in a very rude manner. And while they are wasting taxpayer $ at stupid govt conferences and sensitivity training they are not doing their jobs. This costs the productive class time and money.
Speaking of cost, let us all keep in mind that on every ticket we buy there is (IIRC) $5 for ‘post 9/11’ security... above whatever tax burden we also endure!