I text a lot for work, usually to tell the day crew what time they need to be in in the morning. It is easier to send a text out to four people at once than to call (and disturb) four people separately.
I started texting for the same reason. Calling someone means interrupting them. I find it’s easier to text and wait for them to call or text me. Esp when someone is going thru tough times, you can send a text of encouragement and let them text back or call when they are ready. I also use it to keep my small Bible study group together.
I use text at work for the same reasons. More or less a quickie email while mobile. Much handier than phone calls that one party is too busy to complete, voice mail or pink phone messages.