I just called Comcast. They have no local number I can call. The person I spoke to said my basic package didn’t have History channel among the 75 channels I get in my ‘package’. And I cannot talk to a local to find out if in fact the settings are in error. BUT, the idiot I spoke with told me that for $40 more per month I could get an addition package which would include History channel and BBC America. I’m looking into the Dish Network deals as I type this! I can get hi=speed Internet throught eh phone company for less than I’m paying to Comcast monthly. The Comcast idiot tried to tell me my e-mail address would change if I dropped Comcast. I told her to change it anytime they wish, I have file backups that will allow me to update all on my addy list and the rest of their advertising I would not miss.
You might be interested in gettng an email forwarding service like pobox.com. I can't tell you how many times I've changed providers over the past 10+ years, and I've never had to change my email address.
I don’t know where you live, but where I am the telephone company internet and email is DSL, and a whole lot slower than Comcast internet service. Don’t jump to any drastic conclusions. Also, I can’t believe you don’t get the history channel. It is in the basic, bare-bones, nothing fancy package, the cheapest they offer here. I think I would elevate with comcast customer service. Also, I found this:
DIRECTV Programming Packages
Get BBC America when you order any one of the following DIRECTV Programming Packages
DIRECTV Commercial Choice Plus | Business TV Package
DIRECTV Commercial Choice | Business TV Package
DIRECTV Office Choice | Business TV Package
DIRECTV Office Entertainment | Business TV Package
DIRECTV Business Choice | Business TV Package
DIRECTV Business Entertainment | Business TV Package
DIRECTV CHOICE Programming Package
DIRECTV CHOICE XTRA Programming Package
DIRECTV Commercial XTRA | Business TV Package
DIRECTV PLUS DVR Programming Package
DIRECTV PLUS HD DVR Programming Package
DIRECTV Preferred Choice Programming Package
DIRECTV PREMIER Programming Package