Who the hell goes to one of these stores expecting “knowledgeable” salespeople? As if Best Buy or Costco have geniuses on staff. Research it on the internet.
You’re missing the point. I research everything to the Nth degree. I was actually there to pick up a TV for my mom for Mothers Day and while I was waiting I engaged this ten year old in conversation about a TV that I knew a lot about and was amazed the crap he made up to answer my questions.
Actually the old CC people were pretty bright and the BB Magnolia people are also pretty knowledgeable. But I agree that no one should go into a store to buy a big ticket item without doing a their research.