The lack of character of the Indian police—at least the ones D’sousa encountered cannot be intellectualized away.
Their lack of character and courage makes the accessories to the massacre.
That you would defend their failure to act is astounding to me.
Their lack of courage, common sense, autonomy-—whatever. cannot defend their failure to do the right thing and save lives.
You are not well educated.
The default, biological instinct is to move away from danger. It requires training, by and large to get the vast majority of men to move towards danger.
By the way, character and courage (defined as acting against ones baser instinct) is a learned trait, and as militaries, and elite moral institutions know, can be taught.