My mother has one aunt left out of at least 24 aunts, uncles and parents. This aunt is now a ward of the state having given all her money to her nieces and nephews. My mom and her cousins take turns going to see the aunt almost every day. Part of it is to be sure that our aunt knows we still care, but the other part is to be sure that she's not being neglected. The people they hire don't care. They just don't. And they are flippant.
There is no excuse at all for abuse and neglect among the elderly. None. There's two horrid stories here. Don't let this happen in your family.
We tried to do the same for my Dad before he passed on 3 years ago. Best case scenario, we wanted to let him stay in his own home and have a private nurse there. We could not afford to do that though....my 2 brothers, sister, and myself are all single and we couldn’t quite our jobs to take care of him. It absolutely broke our hearts to have to put Dad in a home, but we had no choice. He had had some strokes, was on kidney dialysis and in a wheelchair- could not take care of himself. Thankfully, he was only there 3 weeks before he passed away. I was always afraid something bad would happen to him there. We also, tried to take turns and have one of us there almost every day so he knew we still cared.
We know the people who worked there are not paid much and there is probably a high turnover. We tried to also be there to keep an eye on things and make sure they knew we were watching the job they were doing.