Why should management give in to this petty extortion? I don't care if it is more trouble to buck the system, the system of threats and intimidation of this jerk threatening to not do his job unless he got free coffee every day (or six times a day)needed to be bucked; and this guy needed to be thrown out of his “job” (extorting Starbucks six times a day and harassing barrista’s apparently).
A gold star for the new management in getting this particular ass hat out of uniform. If I was in the neighborhood I would have a new coffee shop!
I was looking at it in a more perks for the job and saying thanks view, then extortion.