Let me guess you are not including yourself as one of those who cant resist the temptation to pick up a few more things. Its all those stupid people isnt it?
But honestly, that's not what I said. If the lines are too long, I'll continue looking around in sporting goods or hardware, not at the check out stuff. Typically, the long lines will be gone when I come back in 5-10 minutes. I don't blame Wal-Mart because they're crowded.
Nobody goes there anymore; it's too crowded - Yogi Berra.
“Let me guess you are not including yourself as one of those who cant resist the temptation to pick up a few more things. Its all those stupid people isnt it?”
We’re all stupid in one way or another. Major retailers have your entire visit to their store planned before you enter. Ever wonder why all grocery stores have the produce by the front door. They study how men shop, where we look on shelves, which aisles we go down. They do the same for women.
The entire process is to make the store interesting and appealing. That way you buy more.
By keeping the checkout lines slow they reduce labor and keep you in their store longer. if sales dropped they would solve the slow checkout problem. But they know people have a time investment in all that stuff you’re carrying and are unlikely to drop it. So they play the odds hoping you’ll pick up a few more items.