[Allegra]

I just don't fly AA. I found them "user unfriendly" years ago when I started traveling internationally for work.

If enough people refuse to fly AA based on these rules, they'll back off.

[Doe Eyes]

I just don't fly AA. I found them "user unfriendly" years ago when I started traveling internationally for work.

I find them (American Airlines) to be just the opposite. I fly a lot, and the baggage rule doesn't apply to me.

They take care of their best (money generating) customers, as they should.