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To: anonsquared

Don’t know why I was pinged for this lovely little vent, but I personally don’t wear makeup that much, and the little quart baggies, while annoying, certainly aren’t causing me any lost sleep—my complaint is with the airline SERVICES (or major lack thereof) itself! I don’t care HOW much you pay to fly from one place to another, service should still be something that is included in the price. The last time we flew (aside from the atrocious treatment we received at the boarding counter) my 6 y/o, myself and my husband had 3 seats together. We were right next to the stewardess’ area. When my daughter lowered the tray in front of her, it was all sticky with (I hope!) a soft drink that had been spilled on it. I asked the stewardess if she would clean it up for us and the look she gave us could have curled paint. She totally ignored me, walked down the aisle to do something else, then came back and started fiddling with some cabinet. I asked her again for help, and she just looked at me. Finally, I told my husband to move so I could get up and go to the bathroom to get a wet paper towel to clean it up myself. The stewardess gave me a look like I was stupid and told me I couldn’t get out of my seat because we were about to take off, THEN she tosses a wet towel at me for me to clean the mess up myself!!! >:-(

Now I’m all about capitalism and the airlines saving money in anyway they can, yada yada yada. But this kind of thing is totally uncalled for, especially since we paid over $600 for our round-trip tickets. Is basic hygienic cleaning too much for a paying consumer to ask of a service provider? If so, then I will gladly take my business and $$$$$$ elsewhere to get a little bit more respect for myself and my family.

Then to charge exorbitant baggage fees in the name of ‘saving money’—straw that broke the camel’s back, IMO.
Too much competition out there to subject ourselves to high prices AND bad service.


120 posted on 05/30/2008 2:19:55 PM PDT by pillut48 (CJ in TX --Soccer Mom and proud Rush Conservative with no dog in the presidential race now *sigh*)
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To: pillut48
I agree that the flight attendants should never be rude. Nor should any of the ticket or gate agents. I hope you got the name of the attendant. You should report the incident to the appropriate customer relations department. You are absolutely right about providing service!

Then the flight attendants have a myriad of things to do before a flight can depart. I'm sure they have some sort of checklist to run through. And I'm thinking that if the plane was just about to depart as you say, the tray tables are supposed to be upright position. Of course the flight attendant should have taken time to explain that and told you she would clean the mess up at the appropriate time.

124 posted on 05/30/2008 2:49:34 PM PDT by nralife
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To: pillut48; anonsquared
I agree with you. I don't have a problem traveling light, but I've run into rude airline personnel on occasion and I just won't accept that. When my company or myself is paying good money for a flight, decent service is not too much to ask. (Don't even get me started on Air France, which I now flatly refuse to fly anymore.)

All I need to carry on a flight (even those long, halfway around the world endeavors) is my book, my iPod and Bose headphones (which are enlisted as soon as a kid yowls), a toothbrush and my various IDs. I usually bring a small hairbrush, a travel-size deodorant, a small package of wet wipes and a compact for the very, very long flights. The rest of it gets mailed ahead of time or checked.

I hope you reported the sticky tray incident. Traveling is enough of a hassle without having to put up with annoyances like that.

128 posted on 05/30/2008 4:04:02 PM PDT by Allegra (If you lived here, you'd be home by now.)
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