As unappealing to some as it may seem, this sort of behavior makes it harder for us to succeed in Iraq and draws out our mission.
Bingo!
Those officers should be ashamed of themselves -- THEY should be forced to apologize to that soldier -- and then, they should be forced to attend "cultural sensitivity training" -- until they can get it through their heads that "they're really NOT like us at all!" -- and that the ONLY way to "earn their respect" is to show unrelenting strength -- FORCE -- and never show ANY weakness. And in that regard, to "apologize" for "offending" them is to scream "Yes, we ARE weak!"