Yes, you missed a lot. The woman is a shrill harpy. I think the earlier post about masochism is right. It is the only reason women familiar with her style would call her. They are gluttons for punishment, and Laura gleefully dishes it out, call after call after call. It’s sick.
Whenever someone told me I could do better or I deserved more, I never thought of it as punishment. But that’s just me.
I used to listen to her about 30 to 45 minutes a day on the drive home from work....and I picked up her books at Goodwill....at first I thought she was cool, honest and refreshing....
Then I got tired of the insults and put downs and talking over people. Now I listen to music on the way home....I arrive much happier :)