Another tip. Drop your mega-bank. This is in the category of if-you-lay-down-with-dogs, you’re-gonna-get-fleas. Their business tactics are machiavellian, to put it kindly.
You can get a much better deal on loans, credit cards, etc at a good credit union. Shopping around is the order of the day, of course. A lot of folks have been touting ING direct, and they do look to be a better deal than the mega-banks, but their rates on savings don’t appear to be as good as some of the larger credit unions.
However, it appears that Machiavellian tendencies will reap what they sow (with interest, of course).