No, I am saying that I don’t know the facts. If they are deemed negligent, however,then they should compensate.
I agree, but the judgment should be kept within reason. If, every time a person or company is negligent, they are awarded tens of million of dollars (as you seemed to suggest they should be) it simply places an enormous tort tax on everyone who uses those products or services, and in many cases will completely drive them from the market.