My feeling is that the computer wouldn’t boot up, so the Best Buy people needed to restore the operating system. It’s kind of telling that these people looked over his files while restoring his operating system. Many people have tax returns and other personal financial data on their computers. In general, if anyone wants to get his computer fixed (at Best Buy or anywhere elese) without having his data stolen and risking identity theft, it’s best to look over the service person’s shoulders while he’s doing his thing. Be very suspicious if he whips out a USB drive and starts copying your files to it.
In general, if anyone wants to get his computer fixed (at Best Buy or anywhere elese) without having his data stolen and risking identity theft, it’s best to look over the service person’s shoulders while he’s doing his thing. Be very suspicious if he whips out a USB drive and starts copying your files to it.
I had some computer problems a few years ago. The husband of a coworker was a computer technician. He fixed my computer for me but seemed a little annoyed when I picked up my machine. Now I guess it was because I’m boring!