My Dell laptop has been a nightmare for three years - and I’ve only used 27% of the memory. The keys are falling off the keyboard, the mouse goes wherever it wants to go, and the danged thing erases whole paragraphs (as I am typing), whenever it chooses to do so. I will never buy another Dell. As soon as I am able to do so - I will get another laptop - but never another Dell.
Contact Dell...
They are usually pretty good!
Let me see what I can find out for you...
Heres what I found...