The Sears in Cool Springs in Franklin, TN does a good business. They have a good tire and auto center.
But most people just use it because it’s more convienent to park outside Sears and go into the mall.
I was one of the people in New Jersey who paid for Sears auto service that wasn't performed. I realized this when the headlight I paid to replace wasn't. Big scandal a while back. I used to take my car there for regular oil changes and I've often wondered if the engine problems at 80k miles was due to the oil never really being changed.