The real problem was a straight up lack of professionalism. This was a basic help desk job. All we were looking for was somebody who could show up on time, have decent phone/customer skills, and know a little about computers.
I found plenty of people who knew about computers. I also found plenty that showed up late to interviews, or blew them off completely (buzzzzz). I did a phone interview with one girl, where every third word out of her mouth started with 'F' (buzzzzz). The one that we're still talking about in the office was the college kid who told us - flat out TOLD us - that he didn't want an entry level help desk position. "Why are you here, then?" was my question...that pretty much ended the interview. Talk about delusions of grandeur....
I'm a little sympathetic when companies talk about a lack of qualified applicants. I've got some first hand knowledge of it.
You kidding, I would of taken it, and I’m experienced and have no qualms with knowing you have to start some where.
Unfortunately I’m in Mass, the state that historically lags all others in job creation, not to mention the fact that when the dotcom bubble burst it left 1000’s of unemployed techs and only a few hundred jobs, supply was greater than demand.