This is a private business exchange and different than the cops regulations until the cops are called in.
Which part of what I said seems wrong to you?
The scariest part of this work is that the store wants you to stop the suspected shoplifter without force and without knowing if they are armed.
I used to work in a prison and I wouldn't trade jobs with her.
Just that you made blanket statements that may be correct for your state, but laws vary from state to state. It often depends on where yo live.