“I had a user email me the other day asking me for a new spreadsheet! That’s right, a new BLANK spreadsheet. “
Can I get a copy?
Should have billed their department for a blank worksheet DVD.
Burned an Excel file called Blankworksheet.xls to DVD and charge them $45.00.
I hear you, I do systems and tech support, and I had a user come to criping that her comeputer was broken. I had to turn it on for her.
This will make you cry, that same person voting.
The job I had before this one had some required “company software” training, including the Office suite.
I was the only person being trained. In the training room - me and the trainer.
She introduced herself, I introduced myself, we decided to get started, and she said (my hand to God, I am not making this up): “Okay, see that W on the screen in front of you? Use your mouse to move the arrow over the W, then click your left mouse button twice and Microsoft Word will open.”
I said, very nicely, “I appreciate this, but I know all the basics, if you’d like to skip to the more advanced and company-specific stuff.”
No dice. She was programmed to give her spiel in a certain order, and there was no fast-forwarding. I had to sit through THREE HOURS of “Okay, now you see that green X? Double-click on that, and . . . “
Well, did you send her one?
“That’s right, a new BLANK spreadsheet. I had to laugh.”
You didn’t tell them to take an existing one, and just use white out on the screen to make a blank one?