Sometimes we IT managers just make up answers to your questions just to get you to go away. Not all the time, just to people who have it coming to them.
I've also seen this tactic work well when the IT guy has no clue what the real answer is.
Yeah, it is pretty clear to me. I like to send basic requests, then fix my own issue before you bother to respond.
Then, when you guys finally get around to coming by to do something useful for a change, I let you know I took care of somethign myself.
Then I let the GM know that once again, you were worthless to me.
I also made you guys uninstall your latest version of spyware, since it slowed everybody's computer down to the point that nobody could work.
I also made you remove your latest worthless experiment in email filtering, since our sales reps were unable to communicate with clients.
Apparently, you guys were too clueless to realize that our sales reps actually have to trade emails with outside companies.
Your bad ideas do the same thing viruses and spyware - they prevent us from working.
The clueless idiots you hire have been so bad that your new hires now have to be approved by me. Simply because I've actually fixed multiple things you couldn't. Either you were too technically inept, lazy or both. Take your pick, but your message above confirms at least the latter.
You are now one stupid God Complex / Power-Trip idea away from getting fired for continuously disrupting our business.