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Ten Things Your IT Department Won't Tell You
The Wall Street Journal ^ | July 30, 2007 | VAUHINI VARA

Posted on 07/31/2007 7:47:38 AM PDT by redfish53

Ten Things Your IT Department Won't Tell You By VAUHINI VARA July 30, 2007; Page R1

Admit it: For many of us, our work computer is a home away from home.

It seems only fair, since our home computer is typically an office away from the office. So in between typing up reports and poring over spreadsheets, we use our office PCs to keep up with our lives. We do birthday shopping, check out funny clips on YouTube and catch up with friends by email or instant message.

And often it's just easier to accomplish certain tasks using consumer technology than using the sometimes clunky office technology our company gives us -- compare Gmail with a corporate email account.

Security expert Mark Lobel of PricewaterhouseCoopers describes the most common things employees do on the internet to jeopardize company security. There's only one problem with what we're doing: Our employers sometimes don't like it. Partly, they want us to work while we're at work. And partly, they're afraid that what we're doing compromises the company's computer network -- putting the company at risk in a host of ways. So they've asked their information-technology departments to block us from bringing our home to work.

End of story? Not so fast. To find out whether it's possible to get around the IT departments, we asked Web experts for some advice. Specifically, we asked them to find the top 10 secrets our IT departments don't want us to know. How to surf to blocked sites without leaving any traces, for instance, or carry on instant-message chats without having to download software....

(Excerpt) Read more at online.wsj.com ...


TOPICS: Business/Economy; Miscellaneous
KEYWORDS: 10things; computer; computers; internet; it; office; web; work; workplace
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To: KoRn

Corporations are pikers compared to universities. We get hammered constantly from inside and outside the wire. You install a new PC with the cable connected and you will get infected. It’s guaranteed. If the firewall is down, you are doomed.

We have guys who do nothing but isolate infected machines and watch for bad traffic.


21 posted on 07/31/2007 8:20:19 AM PDT by AppyPappy (If you aren't part of the solution, there is good money to be made prolonging the problem.)
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To: Celerity

As a teacher, I sometimes need access to my home computer for files or to personal email where something I need is at, and it is annoying as heck when schools block virtually everything.

Thank goodness for LogMeIn.com!!!!!!!!!

I am afraid it will be blocked this year though, and I will be out of luck.


22 posted on 07/31/2007 8:21:08 AM PDT by rwfromkansas ("Dick Cheney should have gone hunting with Hillary." -- Yakov Smirnoff)
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To: wbill
I come fix it when I get around to it.

Right; and you'll get your paycheck when one of us lower class people in accounting "get around to it"

The idea is that the company is a team, we're on the same side, and the company's goal is to serve the customer.   The company sales rep can surf all he wants, wherever he wants, so long as more orders are coming in.  All that matters is that the company gets rich serving the customer via the sales rep. 

The IT is worth his paycheck only if he can serve the sales rep.

23 posted on 07/31/2007 8:22:16 AM PDT by expat_panama
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To: All

ping


24 posted on 07/31/2007 8:24:29 AM PDT by PinkDolphin (It's the work of true education to train the youth to be thinkers, not mere reflectors of other men)
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To: JenBrower

Why don’t you go ahead and ahh take care of that cockroach problem? mmmKaaayy


25 posted on 07/31/2007 8:24:41 AM PDT by RedRightReturn (Global Warming is the new Eugenics...and Al Gore is the new Margaret Sanger)
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To: wbill

Of course, there is logmein.com, which lets you access and control your computer remotely for free....no online storage at all.

However, I substitute taught last year and a few schools had already blocked it. I have been hired to teach this year and hope the district I am in allows it.

I need access to files on my home computer and web email sometimes, and it is really annoying when it is blocked.


26 posted on 07/31/2007 8:25:07 AM PDT by rwfromkansas ("Dick Cheney should have gone hunting with Hillary." -- Yakov Smirnoff)
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To: redfish53

bump for later... I’m at work =(


27 posted on 07/31/2007 8:28:57 AM PDT by SpinnerWebb (Islam... if ya can't join 'em, beat 'em.)
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To: AppyPappy

When I was in college last year, they decided to stop mandated installations of AVG at the beginning of the school year, and all hell broke loose. It took months to get rid of all the viruses.


28 posted on 07/31/2007 8:29:12 AM PDT by rwfromkansas ("Dick Cheney should have gone hunting with Hillary." -- Yakov Smirnoff)
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To: snowman_returns
As a security consultant, I can tell you that a good firewall is no longer enough. The bad guys are constantly finding creative ways to get in. Automated anti-virus, proxy servers, network admission control, IDS, and a SOC are often required to keep a high visibility target (banks, etc) from being compromised.
29 posted on 07/31/2007 8:29:19 AM PDT by taxcontrol
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To: expat_panama
our posts crossed paths---

I used to live in a cubicle for the federal gov't where for years I butted heads with IT sections that could do whatever they wanted in an organization not subject to the laws of economics.   My heart goes out to you.

The good news is there's hope.  Now I'm self employed.  OK, I'm all alone when the system crashes, I'm having to remember my own passwords, I'm stuck with picking out and paying for all my own equipment,

and loving it!

30 posted on 07/31/2007 8:30:22 AM PDT by expat_panama
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To: redfish53
Oh, the humanity! "they want us to work while we're at work."
31 posted on 07/31/2007 8:32:28 AM PDT by Minutemen ("It's a Religion of Peace")
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To: wbill
Post 30 meant for you. 

Never have gotten good at running these damn computer things...

32 posted on 07/31/2007 8:33:02 AM PDT by expat_panama
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To: Incorrigible
Some new ports and websites for me to block from the end users.

Can you block outgoing port 443? Probably not. That's what I use to run an SSH tunnel with proxy forwarding from work to my home network, where it is NATted to port 22 on my Unix box. Then I adjust Firefox so that not just http and https are proxied, but DNS lookups too. Been doing this for a couple of years with no problems at all. I can go to any web site I want in perfect encrypted secrecy.

-ccm

33 posted on 07/31/2007 8:34:31 AM PDT by ccmay (Too much Law; not enough Order.)
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To: Incorrigible

Stinky cheese might somehow appear in your air conditioning vent.


34 posted on 07/31/2007 8:35:10 AM PDT by listenhillary (¿Qué parter DE "illegal" ousted no entente?)
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To: VeniVidiVici
Or VPN from a virtual machine to the office and surf from the host.

I surf the web through a VPN connected to a friend's network, but for the anonymity though.
35 posted on 07/31/2007 8:36:52 AM PDT by P-40 (Al Qaeda was working in Iraq. They were just undocumented.)
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To: JenBrower

I often think that pieces of flair in an office enviroment would allow the engineers to express themselves


36 posted on 07/31/2007 8:37:00 AM PDT by redfish53
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To: expat_panama
Right; and you'll get your paycheck when one of us lower class people in accounting "get around to it"

Nice. So, people that deliberately circumvent the rules and break their PCs deserve the same high level of service as those who - through no fault of their own - have a issue that's keeping them from working?

Between outside threats, management initiatives, and just normal wear-and-tear, I have enough real problems to fix without users screwing up their PCs on purpose.

You are mostly right about the sales team...everywhere I've worked, they get what they want. BUT - I've rarely met a salesperson that didn't go by the rules. It only takes "Weatherbug" or some other little gizmo Bluescreening their laptop in front of a customer -once- before they stick to the rules. Especially for the companies I've worked in that sell computers or software for a living.

Unless your IT guy is a sadist (and they do exist out there....people with a *little* power are dangerous) all of the standards are put in place for a reason.

37 posted on 07/31/2007 8:38:05 AM PDT by wbill
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To: ShadowAce

Thanks for the ping. B4L8r


38 posted on 07/31/2007 8:38:28 AM PDT by Kevmo (We should withdraw from Iraq — via Tehran. And Duncan Hunter is just the man to get that job done.)
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To: redfish53
Security expert Mark Lobel of PricewaterhouseCoopers

Must be a newbie. I don't remember him there when I was there. Well, maybe not based in the same office, that could be it ...

39 posted on 07/31/2007 8:39:42 AM PDT by Tanniker Smith (I didn't know she was a Liberal when I married her.)
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To: Ingtar

Yes and the network guys probably exclude their machines from the block(s).


40 posted on 07/31/2007 8:41:12 AM PDT by relictele
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