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Chrysler Offers Lifetime Powertrain Warranty
The Wall Street Journal ^ | July 26, 2007 | JOHN D. STOLL

Posted on 07/28/2007 5:40:56 AM PDT by Erik Latranyi

DETROIT --- DaimlerChrysler AG's Chrysler Group on Thursday launched a lifetime warranty on major "powertrain" vehicle components, such as engines and transmissions, as it seeks to give consumers another reason to visit its showrooms.

Chrysler Sales Chief Steven Landry said during a conference call that the warranty is an "unprecedented" offer in the industry and it promises to "raise the consideration" of Chrysler, Jeep and Dodge vehicles in the marketplace. Mr. Landry said the offer could eventually allow Chrysler to lessen its reliance on high-dollar discounts and rebates as a way to lure new buyers.

"We don't want to match everybody, we want to go way beyond that," Mr. Landry said, referring to the length of the warranty. Auto makers typically limit the amount of years that a vehicle and specific parts are covered under a warranty plan.

(Excerpt) Read more at online.wsj.com ...


TOPICS: Business/Economy; Culture/Society
KEYWORDS: automakers; automotive; chrysler; competition; warranties
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Cynics aside, this is exactly what the domestic manufacturers should do to leapfrog the competition.
1 posted on 07/28/2007 5:40:57 AM PDT by Erik Latranyi
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To: Erik Latranyi
Chrysler Offers Lifetime Powertrain Warranty

Whose lifetime? The original purchasers? The cars? After 12 years do they get to say "sorry, your car's dead; its lifetime is over"?

;^)

2 posted on 07/28/2007 5:45:25 AM PDT by JimRed ("Hey, hey, Teddy K., how many girls did you drown today?" TERM LIMITS, NOW!)
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To: JimRed

Fine print is important. A friend on mine had a jeep. The engine was a cold pour when they cast the engine. That means the metal flowed to the bottom of the engine mold and never flowed completely together. The engine broke one week out of three years. They would not cover it.


3 posted on 07/28/2007 5:53:03 AM PDT by bmwcyle (Satan is working both sides of the street in World Socialism and World Courts.)
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To: Erik Latranyi
Yuppers! C-D hasn't exactly been generous in addressing warranty claims. At Durangoclub.com we kinda refer to them as "Stealers" instead of "Dealers."

Breaking free from Daimler is a good thin IF the new owners are committed to building a long lasting company. The problems I see for Chryslers are that they're locked into buying tools and parts from European sources and will most likely be the first to sell a Chinese car here.

In that last case it's more of a cooperative thing as I understand it. Chrysler ties up with Chery...helps them iwth some drivetrain issues and gets the rights to build a few of the small cars. It's even possible - but not probable - they'd be built here or in Canada.

Of course the ongoing contract negotiations are aslo a factor. This awarranty announcment may be a move to put public opinion on the company's side.

prisoner6

4 posted on 07/28/2007 5:57:12 AM PDT by prisoner6 (Right Wing Nuts hold the country together as the loose screws of the Left fall out.)
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To: Erik Latranyi

They better start making thier power trains better then.....if they continue with the way they build the 2.7 v6 they willo bankrupt fixing them.....


5 posted on 07/28/2007 6:01:55 AM PDT by conservativehusker (GO BIG RED!!!!)
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To: JimRed
The warranty is valid only for the original owner. If the car is sold, the warranty reverts to coverage for only three years, or 36,000 miles.
6 posted on 07/28/2007 6:04:01 AM PDT by rawhide
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To: bmwcyle

My wife is addicted to Chrysler mini-vans. She’s had 4 of them despite the fact that she has had transaxel problems in each of the first 3 when she reached approx. 70K miles.

Supposedly Chrysler beefed-up the transaxels (they were a carry-over from the old K-Car, as I understand it). We shall see.


7 posted on 07/28/2007 6:19:25 AM PDT by Tallguy (Climate is what you plan for, weather is what you get.)
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To: Erik Latranyi

Chrysler must feel they’re ready for it. I’ve seen a couple of smokin’ tailpipes lately. I’m not convinced.


8 posted on 07/28/2007 6:21:46 AM PDT by JohnA
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To: Erik Latranyi

A lifetime warranty at the same time they announce they’re going to manufacture and sell Chinese cars under the Chrysler name? There’s a recipe for bankruptcy if I ever saw it!


9 posted on 07/28/2007 6:33:37 AM PDT by saganite (Billions and billions and billions----and that's just the NASA budget!)
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To: Erik Latranyi

The fine print will be interesting. Any bets that all routine maintenance must be done by the dealer in order to keep the warranty in effect?

Also, will there be a deductible?


10 posted on 07/28/2007 6:37:55 AM PDT by MediaMole
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To: Erik Latranyi

Chrysler Offers Lifetime Powertrain Warranty..

but the doors break....the electrical systems fry easily...brakes are weak...

sounds like the wheels are falling off for chrysler....

but everything will be fine when they sell chinese cars....most likely at walmart!!!!


11 posted on 07/28/2007 6:38:01 AM PDT by nyyankeefan
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To: JimRed
The warranty is valid only for the original owner. If the car is sold, the warranty reverts to coverage for only three years, or 36,000 miles.

How many new car buyers hold on to a car for 12 years? Generally enough other things go wrong to make you want to get that "new car" feeling again. This offer is almost meaningless. I doubt they'll have to increase their "warranty reserve" (imputed cost of lifetime warranty service a manufacturer builds into a price) by one percent. My company routinely adds 15% to production cost for warranty reserve. Now warranty reserve goes from 15% to 15.15% Meaningless.

BTW, my daughter's Corolla's engine blew up because of a leaky oil pump (Yeah, she probably drove 65 mph for 15 minutes with the red idiot light on.). We had a good relationship with the dealer. But you need to document all required maintenance or you're SOL. So 12 years hence you go into your local Plymouth dealer with a warranty claim and guess what? You need to document that you've had every single item of scheduled maintenance performed for the last 12 years. What, you didn't have the door hinges lubricated? Too bad, you pay.

12 posted on 07/28/2007 6:40:52 AM PDT by Lonesome in Massachussets (Bestowing kindness on the evil visits cruelty on the good.)
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To: Erik Latranyi

Thanks for posting.
It was just last night that I noticed this “lifetime guarantee” for
drivetrains on one of the Dodge commercials.
This is certainly an interesting development.


13 posted on 07/28/2007 6:44:25 AM PDT by VOA
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To: Erik Latranyi

Since Chrysler was just on the block and reportedly sold, will the new owners honor this?


14 posted on 07/28/2007 6:44:40 AM PDT by xzins (Retired Army Chaplain And Proud of It! Those who support the troops will pray for them to WIN!)
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To: xzins
Since Chrysler was just on the block and reportedly sold, will the new owners honor this?

The new owners came up with the idea.

15 posted on 07/28/2007 7:05:37 AM PDT by Erik Latranyi (The Democratic Party will not exist in a few years....we are watching history unfold before us.)
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To: conservativehusker
if they continue with the way they build the 2.7 v6 they willo bankrupt fixing them.....

Old, outdated information.

16 posted on 07/28/2007 7:06:43 AM PDT by Erik Latranyi (The Democratic Party will not exist in a few years....we are watching history unfold before us.)
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To: Erik Latranyi

Good.

Now if they’ll also lower their prices back to reality.


17 posted on 07/28/2007 7:06:54 AM PDT by xzins (Retired Army Chaplain And Proud of It! Those who support the troops will pray for them to WIN!)
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To: saganite
A lifetime warranty at the same time they announce they’re going to manufacture and sell Chinese cars under the Chrysler name?

Ignorant of history? Made In Japan meant junk ---- at one time.

18 posted on 07/28/2007 7:07:50 AM PDT by Erik Latranyi (The Democratic Party will not exist in a few years....we are watching history unfold before us.)
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To: MediaMole
Any bets that all routine maintenance must be done by the dealer in order to keep the warranty in effect?

How much do you want to lose?

Or are you too lazy to read the terms of the warranty before opening your mouth?

19 posted on 07/28/2007 7:09:08 AM PDT by Erik Latranyi (The Democratic Party will not exist in a few years....we are watching history unfold before us.)
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To: Erik Latranyi

Maybe you’re the one who’s ignorant. Made in China still means junk.


20 posted on 07/28/2007 7:09:10 AM PDT by saganite (Billions and billions and billions----and that's just the NASA budget!)
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