Sprint sux. I’m changing carriers. I can’t even get coverage in my own business, which is in the middle of a major metropolitan area in D/FW. Their customer service is a joke. Anyone have good experiences with ATT Cingular?
sprints signals dont penetrate buildings very well. thats a pretty big problem.
I had to call them today. Another employee at the company I work for recently got a new phone. And Sprint, somehow, someway, subbed his new phone to my account increasing my bill by $200!
So I call them and they say they’ll be happy to cancel the account but we’ll have to request not to be charged the “Early Termination Fee” of $200.
She failed to see the problem with this.
If everyone gets IN with Verizon then we can all call each other without getting any extra minute charges.
The legal reasoning behind this is that Sprint could be held liable for infringing on another company’s licensed service area. Every company buys market licenses which give them the right to sell and provide service in a specific area. If Sprint sells service in city X to people who will only use in in city Y (were Sprint doesn’t own a license) then the company in company Y has a legal right to ban all of Sprint’s users in that city because they are infringing on the other company’s licensing.
Now, I’m not saying canceling these contracts is right, but there is always more to the story.
Thanks to all for the advice. I see I have some more homework to do.
I bailed on Sprint years ago. They had the worst service and the worst customer service I’ve ever seen.
I finally got a home where my buffalo can roam, and Nextel cancelled all their phones.
I have Alltel. I have dropped (meaning, lost all bars) exactly 2 calls since December of last year.
I had Cingular before and it, simply put, stunk worse then the ass end of a dead rhinoceros. I was lucky if 1 out of 5 calls would be completed without being dropped. There is an entire area of my town (about 3-4 miles wide) where there is NO chance (read: ZERO) of making a phone call. When I called Cingular (which I started calling “Single-Wire”), they told me that area was a cell phone “dead area” and that all the carriers have problems.
Smelled like BS then, so when I got my new phone, that was the first place I drove. I not only had 5 bars, but from that very area, I sat in the middle of that “dead zone” and called Single-Wire and canceled my service.