T-Mobile has great customer service...their coverage is the pits, however. I had them when they were VoiceStream and loved the support, but the first time I REALLY NEEDED my cell phone in an emergency, I couldn’t make a call. My daughter and I were in a car wreck on the highway a couple of hundred miles from home and we couldn’t get a signal. Switched to Sprint after that. After 2 years of their nasty support, T-Mobile promised us they had better coverage than before. They do, but only a little bit.
My current contract runs out in a few months...I was going to go with AT&T, but not so sure after reading all of this. Maybe by that time, Verizon will have the iPhone and I’ll have my husband talked into springing for one. ;-)
T-Mobile was great. Contact is up now on my Cingular, who bought At&t, so I am looking to switch some time this month. Maybe back to T-Mobile.
AT&T is NOT an option. Just bringing it up will get my wife cussing a blue streak. The account was in her name, when we had trouble so she was the one who had to call when the many troubles came.