[digerati]

My husband took the propane tank to Home Depot to exchange it for a full one, and he encountered a clerk that did not speak English and just stood there are stared at him. He had to wander the store looking for someone that speaks English. He emailed Home Depot about this situation, and received the following reply:

From : HD Consumer Affairs Reply-To : HD Consumer Affairs Sent : Sunday, June 17, 2007 10:14 AM To : Subject : Re: Other

Dear Ron,

Thank you for contacting The Home Depot Customer Care.

We appreciate receiving feedback from our customers and want to thank you for taking the time to forward your concerns regarding the associate not speaking in English.

We apologize you feel this way, however, at The Home Depot we believe that diversity is the catalyst for innovative thinking, entrepreneurial spirit and new ways of building our communities. The greater the diversity of our people, the greater our ability to serve our customers and communities.

This partnership will help further The Home Depot's ongoing commitment to create a high-performing, diverse workforce that meets the growing needs of its customers, partners and neighbors in communities across the country.

If you would like to speak with a Customer Care professional, please call us at 1-800-HOMEDEPOT (1-800-466-3337) and select option 3. We would be happy to assist you.

Sincerely,

Chirag Customer Care

[xDGx]

Home Depot sucks too. Nothing but bad lumber, overpriced tools and Chicom hardware that breaks.

[KarlInOhio]

If you would like to speak with a Customer Care professional, please call us at 1-800-HOMEDEPOT (1-800-466-3337) and select option 3. We would be happy to assist you.

Is it 1 for Spanish and 2 for French before you can press 3?

[wbill]

Yet another reason for me to stay away from THD. "We apologize you feel this way"??? What a bunch of weasels.

The THD store in my area, stinks. I really don't need much of an excuse to avoid it.

[luckystarmom]

I just want to praise In-n-Out Burgers in California.

I don’t think they hire illegals. Everyone that works there speaks English. There are plenty of races, but they are all very fluent in English, and they don’t mess up my orders.

I love In-n-Out Burgers!