What is the modern name for inefficiency???
Government.
You should see the lines of happy campers at the local main post office. With characteristic USPS management efficiency a small fortune was spent on remodeling to create a passport application cubby hole off the main lobby, complete with a camera rig, a little table to fill out the forms, velvet crowd control rope thingys to channel the applicants in an orderly fashion, etc.
Management then cut staffing at the window/box section, the applicants are now directed into the main customer service area to join the regular line of satisfied customers.
With the staffing cuts the philatelic window is never open (special counter, posters, display cases for collectibles, etc.) so those customers are also directed into the main line too.
There is however, a business window with an express lane that bypasses the steerage class crowd, much to the plebes collective joy.
Government! Is there anything it can’t do!